Privacy Policy

1. Data we collect

• Account data: email, display name, authentication credentials (hashed).
• Billing data: processed by Paddle.com (Merchant of Record); SEEKODA stores subscription and entitlement state, never card details.
• Usage data: AI request metadata, token/cost ledger entries, project and workflow identifiers.
• Technical data: IP address, device/browser info, security logs where needed for abuse prevention.

2. How we use data

We use data to operate SEEKODA: authenticate users, process subscriptions, run the LiteLLM gateway, deliver builds/downloads, prevent fraud, and improve reliability. We do not sell personal data.

3. Providers

Inference is processed through the LiteLLM gateway under SEEKODA’s company account. Payment is processed by Paddle.com as Merchant of Record. Hosting and infrastructure providers process data as necessary to run the service. Provider API keys are SEEKODA secrets and are never shared with customers.

4. Retention

Account and billing records are retained while your account is active and as required for legal, tax, and dispute purposes. Usage ledger entries are retained for accounting and abuse investigation.

5. Your rights

Depending on your jurisdiction (including GDPR where applicable), you may request access, correction, export, or deletion of personal data. Contact us via the Contact page or privacy@seekoda.com.

6. Security

We apply technical and organizational measures including encrypted transport in production, hashed passwords, server-side session validation, and isolation of AI entitlements. No method of transmission is perfectly secure.

7. Changes

We may update this policy. Material changes will be reflected on this page with an updated date.